Dedicated - Specialized Service

Arnold Bros. Transport provides specialized services so that we can provide your company with the flexibility required to ensure that your shipment gets where its going when you need it there..
That can mean double driver teams, special equipment, inter-modal transport, or satellite tracking. Just outline your objective and Arnold Bros. Transport can deliver
 
Customer Service Support
Arnold Bros. Transport has established a program on Customer Service and Quality. We are constantly evaluating and improving our training methods to allow our staff to better understand customers' requirements. Our program is designed to reemphasize quality performance and accuracy in every phase of our business.
While Arnold Bros. Transport trucks and drivers may be the most visible parts of our organization, behind the scenes there are highly skilled men and women who work hard to ensure that the company's commitment to total quality management is fulfilled. We assign a dedicated Customer Service Representative to your account providing immediate one to one contact.
 
Technology
Techonology
Arnold Bros. Transport is a leader in the development and implementation of innovative technology solutions in transportation. From pioneering communications packages that allow for pin point shipment tracking, through innovative customer connectivity solutions that allow our customers to gain access to their key information at any time, Arnold Bros. Transport Ltd. continues to exploit the latest in technology to help provide the best in service to our customers.
Measurements
To meet its high standards, Arnold Bros. Transport has developed a comprehensive system designed to help maintain maximum standards of On-Time Service.

Every day, internal teams evaluate performance within the past 24 hours, identifying any possible delays and then notifying the respective shipper or consignee accordingly.

Customers can obtain comprehensive daily, weekly or monthly reports that provide concise details about shipments, service and On-Time performance for specific times. If a problem occurs, shippers and receivers are contacted that day so that contingencies or other options can be implemented.
Guaranteed Performance
Arnold Bros. Transport stands behind its service and performance with negotiated financial incentive guarantees based on mutually agreed upon shipment volumes and specified conditions. High volume shippers with specialized needs can benefit from tailored incentive programs that meet their company's unique requirements.
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