Services

Service Area

Arnold Bros. a full truck load carrier specializing in dry van and temperature control, providing outstanding service coast to coast in Canada and various locations throughout the United States.

Equipment Availability

Dry Van - Temperature Controlled Arnold Bros. enjoys a large and varied customer base made up of manufacturers, growers, distributors and retailers from across North America.

There are Dry Van and Temperature Controlled Vans available in Tandem as well as Tridem configurations. We also provide offshore refrigerated vans. That means no load is too unusual or too challenging for our transport professionals.

Arnold Bros. also offers limited services for Seatainer/Chassis in between Manitoba and British Columbia as well as Flatdeck work on a regional basis for select customers out of Winnipeg.

Customer Service Support

Arnold Bros. has established a program on Customer Service and Quality. We are constantly evaluating and improving our training methods to allow our staff to better understand customers' requirements. Our program is designed to reemphasize quality performance and accuracy in every phase of our business.

While Arnold Bros. trucks and drivers may be the most visible parts of our organization, behind the scenes there are highly skilled men and women who work hard to ensure that the company's commitment to total quality management is fulfilled. We assign a dedicated Customer Service Representative to your account providing immediate one to one contact.

Technology

Arnold Bros. is a leader in the development and implementation of innovative technology solutions in transportation. From pioneering communications packages that allow for pin point shipment tracking, through innovative customer connectivity solutions that allow our customers to gain access to their key information at any time, Arnold Bros. continues to exploit the latest in technology to help provide the best in service to our customers.

Measurements

To meet its high standards, Arnold Bros. has developed a comprehensive system designed to help maintain maximum standards of On-Time Service.

Every day, internal teams evaluate performance within the past 24 hours, identifying any possible delays and then notifying the respective shipper or consignee accordingly.

Customers can obtain comprehensive daily, weekly or monthly reports that provide concise details about shipments, service and On-Time performance for specific times. If a problem occurs, shippers and receivers are contacted that day so that contingencies or other options can be implemented.